Task 5 Complaint Letter Of Ladies' Shoes

PT DWI GUNA KARYA

Jl.  Ambarukmo No. 27

Semarang

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Your Ref: PT/RA/45A                                                                        October 20^th, 2016

Our Ref: MT/RA/10A

Mr. Petter Jerry

The Marketing Manager                                                      

Kickers Shoes

Jl. RA Kartini No.45

South Jakarta

Dear Mr. Petter Jerry,

We are writing to inform you that the goods we ordered from your company on the October 13^nd, 2016. Unfortunately, when we opened it, we have found 18 shoe had dirt all over it of white shoes cat.Ref R171H20 and 25 shoe there was a small tear in front of the part where the left toe would go of red shoes cat.Ref L320M30.

              As the faulty delivery, we am therefore unable to sell those shoes immediately because of those large number of errors. To resolve the problem, we would require you to replace the shoes with the same specification.

            Thank you for your concern. We will wait for you reply.

Yours Sincerelly,

(Signature)

Mardhiah Thahirah

Purchase Manager

Referensi:

http://www.bestsampleresume.com/letters/complaint-letter-sample.html